Indigo 9 Digital

MARCH 9, 2023

By Tricia McKinnon 2020 is the year when the eCommerce narrative shifted in a major way. Before everyone was focused solely on Amazon but as retailers were forced to shift sales online during the COVID-19 pandemic a number of retailers came to the forefront with their eCommerce savvy and Walmart is one of those retailers.

Drop-Shipping 98

Drop-Shipping Advertising Fulfillment Consumer 98

Indigo 9 Digital

JANUARY 12, 2023

By Tricia McKinnon Did you know that at one time Sears was the largest retailer in the world? Hedge fund manager Edward Lampert, who is also Sears’ former Chairman and CEO and largest shareholder, purchased the company in bankruptcy proceedings for only $5.2 That was back in 1969. Do you like this content? So is Walmart.

Merchant Services 111

Merchant Services Consumer Management Department Stores 111

Indigo 9 Digital

JUNE 28, 2022

By Tricia McKinnon How easy is it to turn a brand around? The retail sector is littered with companies like Sears, Lord & Taylor, Forever 21, Ann Taylor, J.Crew and Blockbuster that couldn’t keep up with the times. By 2017 with sales still in decline Abercrombie & Fitch appointed Fran Horowitz as CEO.

Fashion 98

Fashion Fast Fashion Consumer Marketing 98

Indigo 9 Digital

MAY 31, 2022

By Tricia McKinnon Nordstrom has been in business for over 100 years, since 1901. That’s a long time, almost an eternity in the fickle retail sector. But Nordstrom has built a solid retail business over a number of years and has implemented many initiatives which any retailer hoping to succeed should emulate.

Department Stores 98

Department Stores Returns Beauty and Health Shopping 98

Indigo 9 Digital

MARCH 30, 2022

By Tricia McKinnon Alibaba is a Chinese eCommerce giant generating a higher gross merchandise volume (GMV) than any company in the world including Amazon. This is a brand new model," said Alibaba CEO Daniel Zhang in 2017. Hema just is an example” of Alibaba’s vision for brick and mortar retail. billion in its 2014 IPO.

Payment Services 52

Payment Services Fulfillment Department Stores Supermarket 52

Indigo 9 Digital

MAY 3, 2022

By Tricia McKinnon There aren’t many brands that have done a better job with diversity and inclusion than Rihanna’s Fenty brand. Whether it’s Savage X Fenty or Fenty Skin or Fenty Beauty she has done what many retailers have struggled to do, make products that appeal to everyone. I see you. I hear you. I want to serve you.”.

Fashion 98

Fashion Consumer Marketing Advertising 98

Indigo 9 Digital

NOVEMBER 16, 2023

By Tricia McKinnon Over the past decade direct-to-consumer businesses have popped up in nearly every corner of the retail sector. We will need to generate and sustain increased revenue and manage our costs to achieve profitability. With companies like Shopify it has never been easier to set up shop online.

Consumer 98

Consumer Returns Advertising Marketing 98

Indigo 9 Digital

MAY 10, 2023

By Tricia McKinnon The digital economy, everyone wants in but some are doing better than others. From adding digital ordering kiosks in restaurants to creating one of the most widely used mobile apps in the retail sector many companies are taking cues from McDonald’s. Do you like this content?

Kiosk 52

Kiosk Payment Services Promotions Marketing 52

Indigo 9 Digital

MARCH 31, 2023

By Tricia McKinnon Another one bites the dust. It joins a slew of American retailers that came to Canada but decided not to stay. Shopping today may not always mean going to a store and looking at a vast amount of inventory,” said Shea Jensen, Nordstrom’s former senior vice president of customer experience in 2017. “It

Apparel 97

Apparel Department Stores Wholesale Beauty and Health 97

Indigo 9 Digital

JULY 21, 2023

By Tricia McKinnon If you are thinking about starting an online business which is often called a direct to consumer business in retail then you are not alone. Zak Normandin, Dirty Lemon’s founder said cost per action on Facebook increased by a factor of three between 2017 and 2018. Do you like this content?

Returns 52

Returns Advertising Consumer Wholesale 52

Indigo 9 Digital

MARCH 17, 2022

By Tricia McKinnon From small businesses to global juggernauts the question of whether to sell on Amazon is a pressing issue. If an organization decides to enter Amazon’s FBA program they send their inventory to Amazon then Amazon manages storage of the inventory within its facilities, shipping and customer service (including returns).

Merchant Services 96

Merchant Services Advertising Shipping Wholesale 96

Indigo 9 Digital

MARCH 15, 2022

By Tricia McKinnon If anyone says being a retailer is easy they are lying. From labour shortages, to supply chain issues to the pandemic retailers are struggling. Whether you are new to the sector or have been in the trenches for decades there are many strategies the most successful retails are using to succeed.

Advertising 94

Advertising Location Shopping Consumer 94

Indigo 9 Digital

MARCH 11, 2022

By Tricia McKinnon For as much as we hear the words “the customer experience” the experience we have with many retailers often feels less than ideal. In defence of the retail industry delighting customers is not an easy thing to do. Do you like this content? Have a fun and friendly atmosphere. billion grocery chain.

Customer Experience 52

Customer Experience Loss Prevention Employee Engagement Wholesale 52